Refund policy

Please read this policy and our Course Policies carefully before purchasing.

In-person training

Once your deposit is made, we purchase everything for your training, including your kit and materials. Because of this, deposits and course payments are non-refundable.

You can reschedule your training date once. Only one rescheduled date is possible per booking.

Online courses

Due to the digital nature of our online courses and instant access to training materials, no refunds or exchanges are available. This includes, but is not limited to, change of mind, lack of time and personal circumstances.

Ebooks, templates & digital products

Digital products are delivered instantly and are non-refundable.

Gift cards

Gift cards cannot be refunded or exchanged.

Damaged or incorrect items

If anything you receive from us (such as a training kit) arrives damaged, faulty or incorrect, please contact us straight away at katerina@bossbornacademy.com so we can make it right.

Your rights

Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law.

Questions? Email us at katerina@bossbornacademy.com.